Knowledge Base

Explains how to set up SSO between the Dashboard and an identity provider so administrators can log in using their enterprise identity.

This article addresses how to request an MFA Reset.

This article provides the steps for customers who have a paid Auth0 subscription to conduct a security test of their application involving Auth0 infrastructure

The setup of a Dashboard SSO SAML connection to an enterprise identity provider includes configuring a signing certificate that eventually expires. Auth0 does n

This article explains why an error may occur when attempting to migrate users to a database connection or when creating users via email. The specific error expe

Details changes to public cloud IP addresses used for outbound calls originating from tenants in the JP, AU, EU, and US regions.

Learn how tenant settings and domain formats trigger the consent screen for non-verifiable callback URLs and why security prompts appear during authentication.

This article explains how to migrate users using the Password Hashes export from Auth0.

This article explains the cause of fertft events with the description: Token could not be decoded or is missing in DB.

Auth0 queries legacy databases via the getUser script during migration. Outdated, unsynced emails cause duplicate conflicts. Keeping profiles updated prevents this.

This article describes why refresh tokens may become invalid before their expiry, leading to errors in production environments.

This article provides examples demonstrating how Tenant ACL rules can provide granular control over network-level access to an Auth0 tenant.

This article provides steps to recover administrator access to a tenant.

Multiple custom domains can be requested if there is a need for rebranding.

This article answers the most frequently asked questions about how to submit Product Feedback or a Feature Request.

This article resolves the "Unable to create a team or tenant" error that occurs when an SSO user accesses the dashboard without a valid tenant membership.

This article explains why users might not receive emails when invited to an organization or when a password reset is requested. This issue occurs even when othe

Send the Auth0 Team invitations in the correct order to resolve the dashboard login loop for new tenant members.

A tenant member was invited to a tenant in a Private Cloud but could not accept the invitation or log in.

Wait for the rate limits to refresh and enable the Risk Assessment option to resolve the Auth0 authentication rate limit error.