Knowledge Base

Submit an Auth0 Support ticket with the required Identity Provider details to configure Single Sign-On for the Auth0 Dashboard.

This article addresses how to request an MFA Reset.

Coordinate the certificate rotation with Auth0 Support to prevent SAML Dashboard SSO outages caused by Identity Provider certificate expiration behaviors.

This article provides the steps for customers who have a paid Auth0 subscription to conduct a security test of their application involving Auth0 infrastructure

This article explains why an error may occur when attempting to migrate users to a database connection or when creating users via email. The specific error expe

Details changes to public cloud IP addresses used for outbound calls originating from tenants in the JP, AU, EU, and US regions.

Migrate users using the Password Hashes export in Auth0 by converting the NDJSON file to a JSON array and merging it with user metadata.

Review examples demonstrating how Tenant Access Control List rules provide granular control over network-level access to an Auth0 tenant.

Modify the application logic, require user re-authentication, or adjust the re-authentication frequency to resolve the Auth0 token decoding error.

Learn how tenant settings and domain formats trigger the consent screen for non-verifiable callback URLs and why security prompts appear during authentication.

This article answers the most frequently asked questions about how to submit Product Feedback or a Feature Request.

Synchronizing email updates between Auth0 and the legacy identity store resolves duplicate email conflicts during an automatic migration.

This article describes why refresh tokens may become invalid before their expiry, leading to errors in production environments.

Configure a secondary custom domain using the MCD feature to migrate or rebrand without downtime.

This article provides steps to recover administrator access to a tenant.

Administrators will be notified via email and in-app once they have exceeded the limits of their plan or used a feature not included in their plan and will be a

A tenant member was invited to a tenant in a Private Cloud but could not accept the invitation or log in.

Send the Auth0 Team invitations in the correct order to resolve the dashboard login loop for new tenant members.

This article explains why users might not receive emails when invited to an organization or when a password reset is requested. This issue occurs even when othe

Users might want to maintain their tenants under the same subscription.